IT support for medical offices
Medical offices run on systems that can't go down: the EHR, scheduling, imaging, e-prescribing and the phones. We keep those running, and we help you protect patient information the way HIPAA expects.
What we handle
- Workstations, servers and Wi-Fi for front desk, exam rooms and back office
- Microsoft 365 email and security settings, including encrypted email where you need it
- Layered security: multi-factor sign-in, SentinelOne with 24/7 monitoring, DNS filtering and patching
- Backups we monitor and test, so patient data can be restored
- Working with your EHR, imaging and practice software vendors so you don't have to sit on hold
- Business phone systems
HIPAA technical safeguards
We help put the technical side of HIPAA in place: access controls, encryption, audit logging, secure backups and documentation. We'll sign a business associate agreement. Compliance is a shared job between your practice and us, and we're plain about which parts are ours.
Your own tech pod
You get a named primary and secondary tech who learn how your office works, so you aren't explaining your setup to a new person every time you call. And we work month to month.
Frequently asked questions
Will you sign a business associate agreement?
Yes. We sign a BAA with medical clients before we work with systems that hold patient information.
Do you work with our EHR vendor?
Yes. We coordinate with your EHR and other software vendors on installs, updates and problems, so your staff can stay with patients.