4.9 ★
from 260+ Google reviews
~50
local businesses, 750+ endpoints
50+ yrs
combined experience across six techs
24/7
security monitoring on every computer we manage
What we do
Everything your business runs on, handled by one local team
We work with businesses, not home users, from a handful of computers to a few hundred, with or without an IT person on staff.
Managed IT and help desk
Monitoring, updates and real people on the phone, with a flat monthly price.
Cybersecurity
Layered protection: email hardening, DNS filtering, SentinelOne with 24/7 monitoring, and staff training.
Backup and recovery
Computer and Microsoft 365 backups that we actually test restoring.
Microsoft 365 and email
Setup, migrations and locked-down accounts, so email works and stays yours.
Networking, cabling and cameras
UniFi networks, low-voltage cabling, point-to-point links and security cameras with no per-camera fees.
Business phones (VoIP)
Business phone systems we set up and support, from a few lines to a whole office.
Switching IT providers? That's our job, not yours.
We work with your current provider, collect the passwords and documentation, and move everything over. Your team keeps working.
How it works
Your tech pod: the same people every time
No ticket lottery. Your business gets a pod: a named primary tech and a secondary who back each other up. They learn how you work, so you never explain your setup twice, and you're never bounced around to whoever is free.
One strict rule: no talking down. You know your work better than we do.
Our promise
Month to month. Your pod, by name.
No long-term contract. If we ever stop earning your business, you can leave at the end of any month, and we'll hand everything over cleanly. We'd rather earn your business every month.
- 01Kickoff. We walk your office and learn how you work.
- 02Protect. Monitoring, backups and security tools go on every machine.
- 03Secure. We lock down email, accounts and the network.
- 04Document and train. Your setup gets written down, and your staff learn to spot scams.
- 05Go live. One number to call, and techs who already know you.
Who we work with
Built for local businesses like yours
Dental practices
We support about 11 practices around Asheville and know the imaging and practice software.
Medical offices
Patient data protected, with security built in from the start.
Construction and trades
Field crews, job sites and offices on one secure setup.
Nonprofits
Dependable IT and security on a nonprofit budget.
Hospitality and venues
Guest Wi-Fi, cameras and staff IT for venues and lodging.
Retail and jewelers
Point of sale, cameras and a secure network for shops and showrooms.
What clients say
Read all 260+ reviewsRecent Google reviews appear here.
Plain-English guides
Before you choose an IT company
Common questions
Do you work with home users?
No. We work with businesses only, from a handful of computers to a few hundred. That focus is what lets your tech pod really know your setup.
Do I have to sign a long-term contract?
No. Managed IT is month to month. If we ever stop earning your business, you can leave at the end of any month and we hand everything over cleanly.
Will I always talk to the same techs?
Yes. Every business gets a tech pod: a named primary tech and a secondary who back each other up, so you are not bounced around to whoever is free.
Where do you provide on-site support?
On-site across Buncombe and Henderson counties from our office in Arden. For larger businesses we also travel farther, including Sylva and Jackson County. Remote support wherever your team works.
What are your hours?
Our office is open Monday to Friday, 8:00 to 5:30. Support for managed clients is available 24/7.
Do you sell and support business phone systems?
Yes. We set up and support VoIP phone systems for businesses, alongside your computers, network and Microsoft 365.
How much does managed IT cost?
A flat monthly price based on your computers and users. Our pricing page explains how it works, and the free IT Health Check gives you a real number for your business.
Where we work
On-site across Buncombe and Henderson counties from our office in Arden. For larger businesses we also travel farther, including Sylva and Jackson County. Remote support wherever your team works.